Shipping policy

Shipping policy

We currently ship to addresses within the United States, and shipping is free on every order.

Delivery time

Orders are delivered within 10–12 business days (Monday to Friday, excluding US holidays) from the day you place your order. Deliveries to Alaska, Hawaii, Puerto Rico, APO/FPO addresses and other US territories may take a little longer. Delivery times are estimates; carrier delays, weather and high-volume periods can occasionally extend them.

Order confirmation and tracking

You will receive a confirmation email when your order is placed and another email with your tracking number as soon as it ships. Tracking information can take 24–48 hours to update after your order ships.

Free shipping

Shipping is free on every order delivered within the United States — no minimum purchase required.

Multiple packages

If you order more than one item, your order may arrive in separate packages. You will receive tracking for each one.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, contact us as soon as possible — we can update the address only if the order has not shipped yet. We are not responsible for orders delivered to an incorrect address provided at checkout.

Lost or delayed packages

If your order has not arrived after 12 business days, your tracking shows no movement for more than 7 business days, or your package is marked as delivered but you cannot find it, contact us through our Contact page. We will help resolve it with the carrier and, where appropriate, send a replacement.

Damaged in transit

If your order arrives damaged, contact us within 30 days of delivery with a photo of the package and the product. We will send a replacement or issue a refund at no extra cost. See our refund policy.